Below you will find the latest FAQ's or Troubleshooting comments for products you have had Contractor Installed. We will update as new questions are received.
Contractor Installed FAQs
Can I Interconnect Smoke Alarms and Carbon Monoxide (CO) Alarms?
How can First Alert® OneLink® alarms be relevant for Electrical Contractors who have existing home additions projects?
How can Property Owners and Facility Managers benefit from installing First Alert® OneLink® alarms?
How Do I Install Hardwired BRK Alarms?
How long and what is the warranty on my BRK/First Alert product?
How long do CO and CO/Smoke combo alarms last?
How many First Alert® OneLink® alarms can be interconnected together?
How many smoke alarms can be interconnected?
How to Choose a Smoke Alarm
I lost my User's Manual. How can I get a new one?
Recommended locations for Smoke Alarms
What are my options for a 10-year smoke alarm?
What are the locations to avoid for smoke alarms?
What is the difference between Photoelectric and Ionization smoke alarms?
What Levels of CO Cause an Alarm
What replacement batteries can I use?
Why can't I use rechargeable batteries?
Why can smoke alarms go into alarm when no smoke is present?
Why do I hear the low battery "chirp" if the battery is new?
Why do smoke alarms chirp intermittently?
Why does the alarm sound when I install a battery or turn on the AC power?
Why does the National Fire Protection Association (NFPA) recommend that home smoke alarms be replaced after 10 years?
Why won't a smoke alarm sound when I push the test button?